Curious about how we ship and when we ship?
We offer same-day shipping for orders placed before 11 am midday AEST.
We also offer a flat rate of $12.95 for shipping wherever you are in Australia. Please note, we are unable to deliver to PO Boxes.
Whether that be Coolangatta, Broken Hill, or to the most remote parts of this sunburnt country. We believe in a fair shipping policy Australia-wide, even if it costs us an arm and a leg! (or a dozen fair dinkum Aussie meat pies)
Though we recommend planning ahead for 'peace of mind' if your deadline is super urgent. We recommend 'Getting in Touch' via chat or phone to ensure we can deliver to you in time. We do our best to keep our inventory in check, but once in a while, we also have supply chain issues.
We work with several different carriers depending on your location to get your order to you as fast as we can. For most metro areas on the east coast, your order should arrive within 1-2 business days. For W.A. and N.T. its typically 4-5 business days, unfortunately, you are a bloody long way away from us! (Yes we are working on dispatching from a warehouse near you.)
Getting your new Shopify hardware to you in the fastest time is essential to us. We know how significant your investment is, but also how excited you may be to open a new retail store or move away from your existing POS.
Having helped many companies on this journey, we know how much easier things will be, especially when combined with Shopify eCommerce. We know, the sooner, the better as it will have a positive impact on your business.
We are also working on reducing our carbon footprint.
As we need to source from multiple suppliers both in Sydney and North America, we previously shipped everything to our Melbourne warehouse and then sent to you, which didn't make sense in terms of transport kilometres.
Since then, we have formed a partnership with our main supplier to warehouse our 'hard to get' items in Sydney to ship to you. However, depending on product availability, this means on some occasions you will order will be shipped from different suppliers in NSW.
We care about the environment so we only stock quality products that are made to last and aim to reduce our footprint in shipping to you too.